Ordering custom 3D printed items might seem mysterious if you've never done it before. Let us demystify the process! Here's exactly what happens when you place a custom order with Swift Gifts.
Step 1: Initial Consultation
It all starts with your idea! Contact us through our website, email, or phone. Tell us what you're looking for—even if it's just a rough concept. We'll ask questions about size, color, quantity, and intended use to understand your vision.
Step 2: Design & Quote
Based on your needs, we'll create a design proposal and provide a detailed quote. This includes pricing, timeline, material recommendations, and any design considerations. We'll work with you to refine the design until it's perfect.
Step 3: Approval & Payment
Once you approve the design and quote, we'll send you an invoice. After payment is received, we move your order into production. For larger orders, we may request a deposit with the balance due upon completion.
Step 4: Production
This is where the magic happens! We'll 3D print your items using high-quality materials and our professional-grade printers. Throughout production, we monitor quality to ensure every piece meets our standards.
Step 5: Quality Check
Before shipping, every item goes through a quality check. We inspect for defects, ensure dimensions are correct, and verify that colors match your specifications. If anything doesn't meet our standards, we reprint it.
Step 6: Packaging & Shipping
We carefully package your items to ensure they arrive safely. For local Cookeville customers, we offer pickup options. For shipping, we use reliable carriers and provide tracking information.
Step 7: Delivery & Follow-Up
Once you receive your order, we'll follow up to make sure everything meets your expectations. We're here to answer questions and address any concerns—your satisfaction is our priority!
Timeline Expectations
Simple orders typically take 3-5 business days. Complex designs or bulk orders may take 1-2 weeks. We'll always provide a timeline upfront so you know what to expect.
Ready to start your custom order? Contact us today and let's bring your idea to life!